Any further questions or concerns not answered or addressed here or on my website related to booking appointments can be emailed to HTW-Wellness@proton.me
New Clients: You must fill out an intake form before booking a service. I highly encourage new clients to book a video consultation if they have never had Reiki or Ear Acudetox. Consultations allow me to explain my services more in-depth as well as understand your needs if that interests you. Ultimately it saves us time during our session.
If you can afford it, I highly encourage clients to book Reiki and Ear Acudetox together, as both modalities can enhance each other.
Sliding Scale: Operates on an honor system. You have nothing to submit or prove to me. Just select your price between $40-$70 for all sessions. This is a judgement free zone.
Refunds:
- Cancelling at least 24 hours before the session is scheduled to begin: You can receive a full refund.
- Cancellkng with less than 24 hours notice: I can only provide a 50% refund.
- No call no show = no refund
- In case of a cancelation or rescheduling on my behalf, a 100% refund can be given if the client can not choose a new date to reschedule or chooses not to continue with my services.
Please give me at least but no more than 48 hours to submit your refund request.
Rescheduling: If a session needs to be rescheduled, the funds you paid can go toward your new date. Please give me as much notice as possible, although I understand emergencies happen.
Long Distance Reiki (Virtual/Video Call Session): This option is for clients who would like their Reiki sessions to take place on a video call (once the session has started having the camera on is optional). Please note, if you want your session to be virtual you must select this option as a free add-on service when booking. If you don't check that box when scheduling, the session will not be booked as virtual. Make sure you have the link to the video call. If you can't find it, please email me before the session begins.
Starting and During Sessions:
- Non-Virtual Reiki Long-Distance sessions: Please be ready to receive the Reiki energy (lying or sitting in a comfortable position with no distractions) at the start time you booked. This is not a virtual session which means it is your responsibility to remember the start time as well as look out for my text messages letting you know when I am starting and ending.
- All in person sessions: Wearing a mask is optional. Please stay home and reschdule if you are sick. Please arrive on time as to be courteous to my time as well as the clients after you. Grace periods can not extend 10 minutes past your booked time. If you arrive after 10 minutes there is a chance your session will need to be rescheduled to another date.
End of sessions:
- In-person sessions:
- Hydrate: Drink water and take your time coming back into your present awareness.
- Take Notes: Please be prepared to set aside 10 minutes after Reiki is complete to discuss any energetic aftercare I notice is necessary. It is your responsibility to take notes!
- Long-distance Virtual sessions:
- Hydrate: Drink water and take your time coming back into your present awareness.
- Take notes: Please be prepared to set aside 10 minutes at the end to discuss any energetic aftercare I notice is necessary. It is your responsibility to take notes!
- Non-virtual Long-distance sessions: Remember to drink water once we finish! I will text you when I'm starting and ending the session. Notes will be emailed within 48 hours. Please check your spam. If you have not received your notes by 48 hours please email me ASAP!
Thanks for booking with me. I look forward to supporting you on your journey.